SOC 2 Compliance

What is SOC 2?

SOC 2 (System and Organization Controls 2) is a voluntary compliance standard for service organizations that specifies how organizations should manage customer data. The standard is based on five Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy.

1. Security

• Ensures that systems and data are protected against unauthorized access (logical and physical).
• Includes safeguards like firewalls, encryption, multi-factor authentication (MFA), intrusion detection systems (IDS), and regular security assessments.
• Helps prevent data breaches, unauthorized modifications, and cyberattacks.

2. Availability

• Ensures that systems are operational and accessible as agreed upon in service-level agreements (SLAs).
• Requires monitoring system uptime, incident response planning, and failover strategies.
• Involves backup solutions, disaster recovery plans (DRP), and redundancy to minimize downtime.

3. Processing Integrity

• Ensures that systems process data correctly, completely, and in a timely manner.
• Focuses on accuracy, consistency, and error-free execution of business processes.
• Requires data validation, quality control, and automated reconciliation to detect and correct errors.

4. Confidentiality

• Ensures that sensitive business and customer information is only accessible to authorized individuals.
• Protects intellectual property (IP), trade secrets, and other confidential data.
• Includes encryption, access controls, data masking, and policies for handling and disposing of sensitive data.

5. Privacy

• Ensures that personal data is collected, stored, and processed in compliance with regulations (e.g., GDPR, CCPA).
• Covers the use, retention, disclosure, and disposal of personal information.
• Requires data encryption, privacy policies, user consent mechanisms, and regulatory compliance monitoring.

Achieving and maintaining SOC 2 compliance demonstrates your organization's commitment to data security and privacy, building trust with customers and partners.

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